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Information from Chuo Ward (Chuo-ku)

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Chuo Ward Office 

Location :

115 Higashimachi Chuo-ku Kobe 651-8570 Japan

Operating hours :

Monday to Friday (excl. weekends, national and New Year holidays)
8:45 A.M. to 5:15P.M.
Note: Chuo Ward Cultural Center, open on Saturdays, Sundays and public holidays, is located in the same building.  This is not a Ward Office facility. 
Please do not inquire about the Ward Office.

General Information Desk for Foreign Residents

Chuo Ward Office has a consultation service for foreign residents.
If you do not know how to fill in forms to be submitted to the ward office, or if you have a problem and do not know where to go for help, please feel free to ask for advice.

Location :

4th floor, Chuo Ward Office

Staff :

English interpreter & Chinese interpreter
Please note that if the staff is unavailable, an interpreting service through videophone is used.

Available Languages :

16 languages
(English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, French, Nepalese, Hindi, Russian, Indonesian, Khmer, Burmese, Ukrainian)
Interpretation in languages other than English and Chinese is provided through a translation device or videophone with an interpreter.

We provide advice when :

You don’t know how to fill in the forms to be submitted to the ward office
You don’t know how to proceed with administrative procedures
You don’t know where to go for advice regarding your issues

Note :
We do NOT provide translation services.
If you seek specialist advice, we will refer you to other appropriate contacts.
Consultation on personal matters is NOT available.

Kobe International Community Center (KICC)

Kobe International Community Center (KICC) was established with the aim of internationalizing Kobe, “making the city more livable for foreign residents” and “promoting international exchange”.  KICC provides a one-stop multilingual information portal on the Kobe municipal administration and life in Kobe, as well as a consultation service on daily life and various services for international exchange.
Kobe International Community Center( External link )

Disaster Preparedness

Disaster Preparedness( External link )

Rules for sorting and putting out garbage and recyclables

Please help us keep our city clean by following the rules for waste disposal.
Rules for Sorting and Putting Out Garbage and Recyclables(PDF:6,677KB)

Contact Information

Kobe City

6-5-1 Kano-Cho Chuo-Ku Kobe 650-8570 JAPAN

Tel : +81-78-331-8181